{"id":3329,"date":"2024-11-28T14:31:33","date_gmt":"2024-11-28T14:31:33","guid":{"rendered":"https:\/\/minerva-suites.com\/?page_id=3329"},"modified":"2025-02-11T13:45:18","modified_gmt":"2025-02-11T12:45:18","slug":"refund-cancellation-policy-for-minerva-suites-malta","status":"publish","type":"page","link":"https:\/\/minerva-suites.com\/de\/refund-cancellation-policy-for-minerva-suites-malta\/","title":{"rendered":"Refund &amp; Cancellation Policy for Minerva Suites Malta"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Datum des Inkrafttretens: 23. September 2024<\/strong><\/p><p class=\"wp-block-paragraph\">This Refund &amp; Cancellation Policy outlines the terms and conditions for cancellations, refunds, and changes to reservations made at Minerva Suites Malta. By making a reservation with us, you agree to comply with this policy.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">1. Allgemeine Stornierungsbedingungen<\/h3><h4 class=\"wp-block-heading\">Kostenlose Stornierungsfrist:<\/h4><ul class=\"wp-block-list\"><li>Reservations can be cancelled free of charge up to 7 days prior to the arrival date.<\/li>\n\n<li>If a cancellation is made within 7 days of the arrival date, a cancellation fee equivalent to the full booking amount will apply.<\/li><\/ul><h4 class=\"wp-block-heading\">Nicht-Erscheinen-Politik:<\/h4><ul class=\"wp-block-list\"><li>If you fail to check in on the scheduled arrival date without prior notice, a one-night cancellation fee will be charged.<\/li>\n\n<li>Minerva Suites Malta reserves the right to cancel the remaining nights of the booking if no communication is received from the guest.<\/li><\/ul><h4 class=\"wp-block-heading\">Politik des Verkaufsstopps:<\/h4><ul class=\"wp-block-list\"><li>Stop Sale requests may be issued by Minerva Suites Malta at any time and without conditions. Guests affected by Stop Sale will be notified via email or phone.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">2. Nicht erstattungsf\u00e4hige Buchungen<\/h3><ul class=\"wp-block-list\"><li>For certain rate plans or promotional offers labeled as non-refundable, no refunds will be issued under any circumstances, including cancellations, no-shows, or early departures.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">3. \u00c4nderungen von Reservierungen<\/h3><h4 class=\"wp-block-heading\">\u00c4nderungsw\u00fcnsche:<\/h4><ul class=\"wp-block-list\"><li>Modifications to your booking, such as date changes or suite type adjustments, are subject to availability and rate differences.<\/li>\n\n<li>Requests for changes must be made at least 7 days prior to the arrival date.<\/li><\/ul><h4 class=\"wp-block-heading\">Fr\u00fche Abfahrten:<\/h4><ul class=\"wp-block-list\"><li>Bei vorzeitiger Abreise werden nicht genutzte \u00dcbernachtungen nicht erstattet, sofern in den Buchungsbedingungen nicht anders angegeben.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">4. Zahlungsbedingungen<\/h3><ul class=\"wp-block-list\"><li>Je nach gew\u00e4hltem Tarifplan kann die vollst\u00e4ndige Zahlung zum Zeitpunkt der Buchung oder beim Check-in verlangt werden.<\/li>\n\n<li>Die G\u00e4ste m\u00fcssen alle ausstehenden Betr\u00e4ge beim Check-in begleichen, entweder per Kreditkarte oder in bar, es sei denn, es wurde eine Vorauszahlung vereinbart.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">5. Erstattungspolitik<\/h3><h4 class=\"wp-block-heading\">Anspruch auf Erstattung:<\/h4><ul class=\"wp-block-list\"><li>Refunds are processed only for cancellations made within the free cancellation period or in cases where Minerva Suites Malta is unable to honor a confirmed booking due to unforeseen circumstances.<\/li><\/ul><h4 class=\"wp-block-heading\">Erstattungsverfahren:<\/h4><ul class=\"wp-block-list\"><li>R\u00fcckerstattungen werden auf die urspr\u00fcnglich bei der Buchung verwendete Zahlungsmethode zur\u00fcckgebucht.<\/li>\n\n<li>Please allow 7-14 business days for the refund to be processed, depending on your payment provider.<\/li><\/ul><h4 class=\"wp-block-heading\">Nicht erstattungsf\u00e4hige Kautionen:<\/h4><ul class=\"wp-block-list\"><li>Anzahlungen f\u00fcr Gruppenbuchungen, Veranstaltungen oder Sonderaktionen werden nicht zur\u00fcckerstattet, es sei denn, dies ist ausdr\u00fccklich in der Buchungsvereinbarung angegeben.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">6. H\u00f6here Gewalt<\/h3><p class=\"wp-block-paragraph\">Minerva Suites Malta is not liable for cancellations or refunds due to events beyond its reasonable control, including but not limited to natural disasters, strikes, pandemics, government actions, or other unforeseen circumstances.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">7. Kontaktinformationen<\/h3><p class=\"wp-block-paragraph\">Wenn Sie Fragen zu Stornierungen, \u00c4nderungen oder Erstattungen haben, wenden Sie sich bitte an uns:<\/p><p class=\"wp-block-paragraph\"><strong>Minerva Suites Malta<\/strong><br>Gandoffli Street, St. Paul\u2019s Bay, Malta<br>E-Mail: <a>booking@minerva-suites.com<\/a><br>Tel: +356 7747 3903<\/p><p class=\"wp-block-paragraph\">By making a reservation at Minerva Suites Malta, you acknowledge and agree to this Refund &amp; Cancellation Policy. Thank you for choosing Minerva Suites Malta, and we look forward to hosting you!<\/p>","protected":false},"excerpt":{"rendered":"<p>Effective Date: 23 September 2024 This Refund &amp; Cancellation Policy outlines the terms and conditions for cancellations, refunds, and changes to reservations made at Minerva Suites Malta. By making a reservation with us, you agree to comply with this policy. 1. General Cancellation Policy Free Cancellation Period: No-Show Policy: Stop Sale Policy: 2. Non-Refundable Bookings &#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"cozystay_single_page_hide_site_header":"","cozystay_single_page_site_header_source":"","cozystay_single_page_custom_site_header":"0","cozystay_single_page_custom_sticky_site_header":"0","cozystay_single_page_hide_page_title":"","cozystay_single_page_header_section_size":"","cozystay_single_page_header_background_color":"","cozystay_single_page_header_background_position_x":"center","cozystay_single_page_header_background_position_y":"center","cozystay_single_page_header_background_size":"cover","cozystay_single_page_header_background_repeat":"off","cozystay_single_page_header_background_scroll":"on","cozystay_single_page_header_text_color":"","cozystay_single_page_header_show_breadcrumb":"","cozystay_single_page_site_footer_hide_main":"","cozystay_single_custom_site_footer_main_source":"","cozystay_single_custom_site_footer_main":"0","cozystay_single_page_site_footer_hide_above":"","cozystay_single_custom_site_footer_above_source":"","cozystay_single_custom_site_footer_above":"0","cozystay_single_page_site_footer_hide_instagram":"","cozystay_single_page_site_footer_hide_bottom":"","cozystay_single_custom_mobile_menu_source":"","cozystay_single_custom_mobile_menu":"0","cozystay_single_custom_mobile_menu_animation":"","cozystay_single_custom_mobile_menu_width":"","cozystay_single_custom_mobile_menu_custom_width":375,"footnotes":""},"class_list":["post-3329","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/minerva-suites.com\/de\/wp-json\/wp\/v2\/pages\/3329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/minerva-suites.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/minerva-suites.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/minerva-suites.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/minerva-suites.com\/de\/wp-json\/wp\/v2\/comments?post=3329"}],"version-history":[{"count":2,"href":"https:\/\/minerva-suites.com\/de\/wp-json\/wp\/v2\/pages\/3329\/revisions"}],"predecessor-version":[{"id":3471,"href":"https:\/\/minerva-suites.com\/de\/wp-json\/wp\/v2\/pages\/3329\/revisions\/3471"}],"wp:attachment":[{"href":"https:\/\/minerva-suites.com\/de\/wp-json\/wp\/v2\/media?parent=3329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}