{"id":3329,"date":"2024-11-28T14:31:33","date_gmt":"2024-11-28T14:31:33","guid":{"rendered":"https:\/\/minerva-suites.com\/?page_id=3329"},"modified":"2025-02-11T13:45:18","modified_gmt":"2025-02-11T12:45:18","slug":"refund-cancellation-policy-for-minerva-suites-malta","status":"publish","type":"page","link":"https:\/\/minerva-suites.com\/es\/refund-cancellation-policy-for-minerva-suites-malta\/","title":{"rendered":"Refund &amp; Cancellation Policy for Minerva Suites Malta"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Fecha de entrada en vigor: 23 de septiembre de 2024<\/strong><\/p><p class=\"wp-block-paragraph\">This Refund &amp; Cancellation Policy outlines the terms and conditions for cancellations, refunds, and changes to reservations made at Minerva Suites Malta. By making a reservation with us, you agree to comply with this policy.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">1. Pol\u00edtica general de anulaci\u00f3n<\/h3><h4 class=\"wp-block-heading\">Periodo de cancelaci\u00f3n gratuito:<\/h4><ul class=\"wp-block-list\"><li>Reservations can be cancelled free of charge up to 7 days prior to the arrival date.<\/li>\n\n<li>If a cancellation is made within 7 days of the arrival date, a cancellation fee equivalent to the full booking amount will apply.<\/li><\/ul><h4 class=\"wp-block-heading\">Pol\u00edtica de no presentaci\u00f3n:<\/h4><ul class=\"wp-block-list\"><li>If you fail to check in on the scheduled arrival date without prior notice, a one-night cancellation fee will be charged.<\/li>\n\n<li>Minerva Suites Malta reserves the right to cancel the remaining nights of the booking if no communication is received from the guest.<\/li><\/ul><h4 class=\"wp-block-heading\">Pol\u00edtica de Stop Sale:<\/h4><ul class=\"wp-block-list\"><li>Stop Sale requests may be issued by Minerva Suites Malta at any time and without conditions. Guests affected by Stop Sale will be notified via email or phone.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">2. Reservas no reembolsables<\/h3><ul class=\"wp-block-list\"><li>For certain rate plans or promotional offers labeled as non-refundable, no refunds will be issued under any circumstances, including cancellations, no-shows, or early departures.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">3. Modificaciones de las reservas<\/h3><h4 class=\"wp-block-heading\">Solicitudes de cambio:<\/h4><ul class=\"wp-block-list\"><li>Modifications to your booking, such as date changes or suite type adjustments, are subject to availability and rate differences.<\/li>\n\n<li>Requests for changes must be made at least 7 days prior to the arrival date.<\/li><\/ul><h4 class=\"wp-block-heading\">Salidas anticipadas:<\/h4><ul class=\"wp-block-list\"><li>No se reembolsar\u00e1n las noches no utilizadas en caso de salida anticipada, salvo que se especifique lo contrario en las condiciones de reserva.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">4. 4. Condiciones de pago<\/h3><ul class=\"wp-block-list\"><li>El pago completo puede exigirse en el momento de la reserva o en el de la entrada, seg\u00fan el plan de tarifas elegido.<\/li>\n\n<li>Los hu\u00e9spedes deber\u00e1n abonar el saldo pendiente en el momento de registrarse, mediante tarjeta de cr\u00e9dito o en efectivo, a menos que se haya acordado un pago por adelantado.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">5. 5. Pol\u00edtica de reembolso<\/h3><h4 class=\"wp-block-heading\">Derecho a reembolso:<\/h4><ul class=\"wp-block-list\"><li>Refunds are processed only for cancellations made within the free cancellation period or in cases where Minerva Suites Malta is unable to honor a confirmed booking due to unforeseen circumstances.<\/li><\/ul><h4 class=\"wp-block-heading\">Proceso de reembolso:<\/h4><ul class=\"wp-block-list\"><li>Los reembolsos se abonar\u00e1n al m\u00e9todo de pago original utilizado durante la reserva.<\/li>\n\n<li>Please allow 7-14 business days for the refund to be processed, depending on your payment provider.<\/li><\/ul><h4 class=\"wp-block-heading\">Dep\u00f3sitos no reembolsables:<\/h4><ul class=\"wp-block-list\"><li>Los dep\u00f3sitos cobrados por reservas de grupos, eventos o promociones especiales no son reembolsables, a menos que se indique expl\u00edcitamente en el contrato de reserva.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">6. Fuerza mayor<\/h3><p class=\"wp-block-paragraph\">Minerva Suites Malta is not liable for cancellations or refunds due to events beyond its reasonable control, including but not limited to natural disasters, strikes, pandemics, government actions, or other unforeseen circumstances.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">7. 7. Informaci\u00f3n de contacto<\/h3><p class=\"wp-block-paragraph\">Para cualquier consulta o ayuda en relaci\u00f3n con cancelaciones, modificaciones o reembolsos, p\u00f3ngase en contacto con nosotros:<\/p><p class=\"wp-block-paragraph\"><strong>Minerva Suites Malta<\/strong><br>Gandoffli Street, St. Paul\u2019s Bay, Malta<br>Correo electr\u00f3nico: <a>booking@minerva-suites.com<\/a><br>Tel: +356 7747 3903<\/p><p class=\"wp-block-paragraph\">By making a reservation at Minerva Suites Malta, you acknowledge and agree to this Refund &amp; Cancellation Policy. Thank you for choosing Minerva Suites Malta, and we look forward to hosting you!<\/p>","protected":false},"excerpt":{"rendered":"<p>Effective Date: 23 September 2024 This Refund &amp; Cancellation Policy outlines the terms and conditions for cancellations, refunds, and changes to reservations made at Minerva Suites Malta. By making a reservation with us, you agree to comply with this policy. 1. General Cancellation Policy Free Cancellation Period: No-Show Policy: Stop Sale Policy: 2. Non-Refundable Bookings &#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"cozystay_single_page_hide_site_header":"","cozystay_single_page_site_header_source":"","cozystay_single_page_custom_site_header":"0","cozystay_single_page_custom_sticky_site_header":"0","cozystay_single_page_hide_page_title":"","cozystay_single_page_header_section_size":"","cozystay_single_page_header_background_color":"","cozystay_single_page_header_background_position_x":"center","cozystay_single_page_header_background_position_y":"center","cozystay_single_page_header_background_size":"cover","cozystay_single_page_header_background_repeat":"off","cozystay_single_page_header_background_scroll":"on","cozystay_single_page_header_text_color":"","cozystay_single_page_header_show_breadcrumb":"","cozystay_single_page_site_footer_hide_main":"","cozystay_single_custom_site_footer_main_source":"","cozystay_single_custom_site_footer_main":"0","cozystay_single_page_site_footer_hide_above":"","cozystay_single_custom_site_footer_above_source":"","cozystay_single_custom_site_footer_above":"0","cozystay_single_page_site_footer_hide_instagram":"","cozystay_single_page_site_footer_hide_bottom":"","cozystay_single_custom_mobile_menu_source":"","cozystay_single_custom_mobile_menu":"0","cozystay_single_custom_mobile_menu_animation":"","cozystay_single_custom_mobile_menu_width":"","cozystay_single_custom_mobile_menu_custom_width":375,"footnotes":""},"class_list":["post-3329","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/minerva-suites.com\/es\/wp-json\/wp\/v2\/pages\/3329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/minerva-suites.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/minerva-suites.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/minerva-suites.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/minerva-suites.com\/es\/wp-json\/wp\/v2\/comments?post=3329"}],"version-history":[{"count":2,"href":"https:\/\/minerva-suites.com\/es\/wp-json\/wp\/v2\/pages\/3329\/revisions"}],"predecessor-version":[{"id":3471,"href":"https:\/\/minerva-suites.com\/es\/wp-json\/wp\/v2\/pages\/3329\/revisions\/3471"}],"wp:attachment":[{"href":"https:\/\/minerva-suites.com\/es\/wp-json\/wp\/v2\/media?parent=3329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}