{"id":3329,"date":"2024-11-28T14:31:33","date_gmt":"2024-11-28T14:31:33","guid":{"rendered":"https:\/\/minerva-suites.com\/?page_id=3329"},"modified":"2025-02-11T13:45:18","modified_gmt":"2025-02-11T12:45:18","slug":"refund-cancellation-policy-for-minerva-suites-malta","status":"publish","type":"page","link":"https:\/\/minerva-suites.com\/it\/refund-cancellation-policy-for-minerva-suites-malta\/","title":{"rendered":"Refund &amp; Cancellation Policy for Minerva Suites Malta"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Data di entrata in vigore: 23 settembre 2024<\/strong><\/p><p class=\"wp-block-paragraph\">This Refund &amp; Cancellation Policy outlines the terms and conditions for cancellations, refunds, and changes to reservations made at Minerva Suites Malta. By making a reservation with us, you agree to comply with this policy.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">1. Politica generale di cancellazione<\/h3><h4 class=\"wp-block-heading\">Periodo di cancellazione gratuito:<\/h4><ul class=\"wp-block-list\"><li>Reservations can be cancelled free of charge up to 7 days prior to the arrival date.<\/li>\n\n<li>If a cancellation is made within 7 days of the arrival date, a cancellation fee equivalent to the full booking amount will apply.<\/li><\/ul><h4 class=\"wp-block-heading\">Politica di mancata presentazione:<\/h4><ul class=\"wp-block-list\"><li>If you fail to check in on the scheduled arrival date without prior notice, a one-night cancellation fee will be charged.<\/li>\n\n<li>Minerva Suites Malta reserves the right to cancel the remaining nights of the booking if no communication is received from the guest.<\/li><\/ul><h4 class=\"wp-block-heading\">Politica di stop alla vendita:<\/h4><ul class=\"wp-block-list\"><li>Stop Sale requests may be issued by Minerva Suites Malta at any time and without conditions. Guests affected by Stop Sale will be notified via email or phone.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">2. Prenotazioni non rimborsabili<\/h3><ul class=\"wp-block-list\"><li>For certain rate plans or promotional offers labeled as non-refundable, no refunds will be issued under any circumstances, including cancellations, no-shows, or early departures.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">3. Modifiche alle prenotazioni<\/h3><h4 class=\"wp-block-heading\">Richieste di modifica:<\/h4><ul class=\"wp-block-list\"><li>Modifications to your booking, such as date changes or suite type adjustments, are subject to availability and rate differences.<\/li>\n\n<li>Requests for changes must be made at least 7 days prior to the arrival date.<\/li><\/ul><h4 class=\"wp-block-heading\">Partenze anticipate:<\/h4><ul class=\"wp-block-list\"><li>Non \u00e8 previsto alcun rimborso per le notti non utilizzate in caso di partenza anticipata, se non diversamente specificato nelle condizioni di prenotazione.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">4. Termini di pagamento<\/h3><ul class=\"wp-block-list\"><li>Il pagamento completo pu\u00f2 essere richiesto al momento della prenotazione o al momento del check-in, a seconda del piano tariffario scelto.<\/li>\n\n<li>Gli ospiti devono saldare il saldo al momento del check-in, con carta di credito o in contanti, a meno che non sia stato concordato un pagamento anticipato.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">5. Politica di rimborso<\/h3><h4 class=\"wp-block-heading\">Ammissibilit\u00e0 ai rimborsi:<\/h4><ul class=\"wp-block-list\"><li>Refunds are processed only for cancellations made within the free cancellation period or in cases where Minerva Suites Malta is unable to honor a confirmed booking due to unforeseen circumstances.<\/li><\/ul><h4 class=\"wp-block-heading\">Processo di rimborso:<\/h4><ul class=\"wp-block-list\"><li>I rimborsi saranno riaccreditati sul metodo di pagamento originale utilizzato durante la prenotazione.<\/li>\n\n<li>Please allow 7-14 business days for the refund to be processed, depending on your payment provider.<\/li><\/ul><h4 class=\"wp-block-heading\">Depositi non rimborsabili:<\/h4><ul class=\"wp-block-list\"><li>I depositi raccolti per prenotazioni di gruppo, eventi o promozioni speciali non sono rimborsabili, a meno che non sia esplicitamente indicato nel contratto di prenotazione.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">6. Forza maggiore<\/h3><p class=\"wp-block-paragraph\">Minerva Suites Malta is not liable for cancellations or refunds due to events beyond its reasonable control, including but not limited to natural disasters, strikes, pandemics, government actions, or other unforeseen circumstances.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">7. Informazioni di contatto<\/h3><p class=\"wp-block-paragraph\">Per qualsiasi richiesta o assistenza in merito a cancellazioni, modifiche o rimborsi, vi preghiamo di contattarci:<\/p><p class=\"wp-block-paragraph\"><strong>Suite Minerva a Malta<\/strong><br>Gandoffli Street, St. Paul\u2019s Bay, Malta<br>E-mail: <a>booking@minerva-suites.com<\/a><br>Tel: +356 7747 3903<\/p><p class=\"wp-block-paragraph\">By making a reservation at Minerva Suites Malta, you acknowledge and agree to this Refund &amp; Cancellation Policy. Thank you for choosing Minerva Suites Malta, and we look forward to hosting you!<\/p>","protected":false},"excerpt":{"rendered":"<p>Effective Date: 23 September 2024 This Refund &amp; Cancellation Policy outlines the terms and conditions for cancellations, refunds, and changes to reservations made at Minerva Suites Malta. By making a reservation with us, you agree to comply with this policy. 1. General Cancellation Policy Free Cancellation Period: No-Show Policy: Stop Sale Policy: 2. Non-Refundable Bookings &#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"cozystay_single_page_hide_site_header":"","cozystay_single_page_site_header_source":"","cozystay_single_page_custom_site_header":"0","cozystay_single_page_custom_sticky_site_header":"0","cozystay_single_page_hide_page_title":"","cozystay_single_page_header_section_size":"","cozystay_single_page_header_background_color":"","cozystay_single_page_header_background_position_x":"center","cozystay_single_page_header_background_position_y":"center","cozystay_single_page_header_background_size":"cover","cozystay_single_page_header_background_repeat":"off","cozystay_single_page_header_background_scroll":"on","cozystay_single_page_header_text_color":"","cozystay_single_page_header_show_breadcrumb":"","cozystay_single_page_site_footer_hide_main":"","cozystay_single_custom_site_footer_main_source":"","cozystay_single_custom_site_footer_main":"0","cozystay_single_page_site_footer_hide_above":"","cozystay_single_custom_site_footer_above_source":"","cozystay_single_custom_site_footer_above":"0","cozystay_single_page_site_footer_hide_instagram":"","cozystay_single_page_site_footer_hide_bottom":"","cozystay_single_custom_mobile_menu_source":"","cozystay_single_custom_mobile_menu":"0","cozystay_single_custom_mobile_menu_animation":"","cozystay_single_custom_mobile_menu_width":"","cozystay_single_custom_mobile_menu_custom_width":375,"footnotes":""},"class_list":["post-3329","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/minerva-suites.com\/it\/wp-json\/wp\/v2\/pages\/3329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/minerva-suites.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/minerva-suites.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/minerva-suites.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/minerva-suites.com\/it\/wp-json\/wp\/v2\/comments?post=3329"}],"version-history":[{"count":2,"href":"https:\/\/minerva-suites.com\/it\/wp-json\/wp\/v2\/pages\/3329\/revisions"}],"predecessor-version":[{"id":3471,"href":"https:\/\/minerva-suites.com\/it\/wp-json\/wp\/v2\/pages\/3329\/revisions\/3471"}],"wp:attachment":[{"href":"https:\/\/minerva-suites.com\/it\/wp-json\/wp\/v2\/media?parent=3329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}